Features of Our Child Protection Training

We deliver Universally Accessible Child Protection Training

ChildSafegurding.com offers online Child Protection training for support staff and volunteers working in schools worldwide.

Our course is 60-90 minutes in length, designed for learners of all ability levels, accessible on any internet enabled device, and available in numerous languages.

We developed our platform to ensure all adults working in schools can be trained in Child Protection, regardless of whether they work directly for the school or through school-contracted vendors.

Read more on the features of Child Protection Training, below.

Who We Serve



Companies that offer services to schools.

Example – A bus company that offers bus services with drivers to one or more schools.



Schools or organizations that teach children at a physical location.

Example – An international school or an after-school tutoring center.



Adults who do not work for the school or a members of their household.

Example – A job applicant or family nanny.

Training Designed For

Our Child Protection Awareness Course was designed to meet the learning, language, and technical needs of support staff and volunteers working in schools.

These adults often start work throughout the year and have backgrounds that differ from the instructional staff which makes training them difficult for schools. Our course ensures that every adult in the school community can be Child Protection trained.

The course was designed by educators with decades of experience working in schools, degrees in instructional design, and expertise in EdTech and eLearning.



Bus Drivers

Bus Drivers and Monitors

Security Guards

Security Guards

Facilities Staff

Child Protection Training for food service

Food Service Workers

Enrichment Providers

Enrichment Providers

Office Staff

Office Staff

Child Protection Training Gardeners


Key Features

Instructional Design
Instructional Design

Instructional Design

Our unique instructional design was written to meet the learning needs of the diverse adult learners that work in schools. We developed a learner profile that takes into account their varied educational experience and literacy levels, their diverse cultural backgrounds, and their range of knowledge in Child Protection, eLearning, and professional development.

Our course delivers Child Protection content that uses:

  • A concept focused approach
  • A multimodal approach that includes visual, auditory, and textual content
  • An interface accessible to all literacy levels
  • A quizzing system that focuses on engagement, not assessment

Every learner receives the same learning experience regardless of langauge.

Course Content

Course Content

Our Child Protection Awareness Course was developed in partnership with Chris Gould of 112 Safeguarding. It was built upon the United Nations Convention on the Rights of the Child. The course aligns to global Child Protection training standards and legal frameworks.

Our course covers:

Part 1 – What is Child Protection and Why is it Important?
Part 2 – Types of Abuse
Part 3 – Child Protection Concerns
Part 4 – Appropriate Adult Behavior
Part 5 – Reporting Child Protection Concerns
           * Each section includes a quiz

To complete the introduction, 5 parts of the course, and the course review takes 60-90 minutes.

Our course has been certified by The CPD Certification Service as conforming to continuing professional development principles.



Our platform allows schools to include customized reporting information that is presented in the course in line with the rest of the content.

For example, if a school has a Designated Safeguarding Lead that should be contacted for Child Protection reports, the school can add that person’s name, job title, and contact information to the course.

This custom reporting information is presented in course and on the Certificate of Completion. This allows learners to read the school’s reporting information and to keep a written reference for future use.

This customized content is presented live. If a school updates this information, it will be updated on all subsequent sessions and certificates, even those that are reprinted.

Our Certificates of Completion are valuable learning artifacts for both learners and organizations.

  • The Certificate is valid for 2 years
  • It contains important information from the course and the school’s custom reporting information
  • It is presented in the language used in the course
  • It is accessible at any time using the Learner Code from the course
  • It can be printed, downloaded, or emailed

The language of the certificate can be changed. For example, if a school has learners that complete the course in multiple languages, they can download copies in English for internal records or in another language to meet local legal requirements.

All certificates can be authenticated through our verification system.

Multiple Languages
Multiple Languages


A central focus of ChildSafeguarding.com is to make Child Protection training accessible to learners in multiple languages.

We present our course in these languages

  • At the point of entry to the course
  • Throughout the course, in both audio and subtitles
  • On all buttons, labels, webpages, and emails
  • On the Certificate of Completion

Our aim is that learners taking the course have their entire experience presented in their language of choice, without the need for accommodation of English.

Our translations are done by educators because educators not only understand the language and the Child Protection content, but they also understand the school context.

On Demand Child Protection Training
On-Demand Training

Device Accessibility

Our learning platform is accessible on-demand through any internet enabled device, including computers, laptops, tablets, and phones. It is adaptive to mobile devices both in portrait and landscape mode.

The platform is purely web based accessible on any browser. There are no software or apps to install.

The course is accessed through a code system that allows users to start or resume the course at any time.

Use of Codes
Use of Codes


Our platform uses codes to simplify the administration of the system and to provide access to courses, sessions, and certificates. These codes come as both short URLs and QR codes.

  • Course Code – Users access the course by using a course code. This code takes the learner to the starting page of the course where they enter their name to begin. This code tells our platform which organization they come from and which language to use.
    • This eliminates the need for usernames, passwords, and user registrations.
  • Learner Code – Once learners start the course, they are given a system generated learner code they can use to pause and resume the course. This allows them to manage their learning experience and to deal with any technical issues like lost Internet.
  • Certificate Code – After completing the course, the Learner Code is automatically converted to a Certificate Code. Every Certificate of Completion has a unique Certificate Code that can be used to access or verify the authenticity of the certificates.

Account administrators have access to all of these codes through the platform dashboard.

eLearning Experience
eLearning Experience
eLearning Experience

eLearning Experience

Our bespoke eLearning platform was developed to provide access to our course to all learners.

The course is accessed through a code system that eliminates the need for usernames, passwords, and user registrations. To begin, learners only need to enter their name and press begin.

The learning interface is designed for universal understanding, including buttons that use basic shapes and primary colors and labels and subtitles presented in the language of instruction.

Our eLearning experience ensures that any learner can successfully complete the course regardless of their geography, literacy level, or technical experience.

Platform Administration
Platform Administration
Platform Administration

Platform Administration

Our customer dashboard is designed for streamlined platform administration

  • Seats & Languages – Monitor seats, access languages, and purchase seats
  • Learners – Manage learners, access certificates and learner codes, download data, and terminate sessions.
  • Recognition – Learn more and apply for our Recognition Program
  • Resources – Download free Child Protection resources
  • How To – Access our library of How To videos

Set up takes less than 5 minutes.

Recognition Program

ChildSafeguarding.com Recognized School
ChildSafeguarding.com Recognized Company

The Childsafeguarding.com Recognition Program recognizes schools and companies for their efforts to protect children from abuse through Child Protection training and standards of practice.

Benefits Include:

  • A personalized Recognized School webpage on ChildSafeguarding.com
  • A recognition plaque shipped directly to the school
  • Personalized logos for the school website, publications, and social media
  • Inclusion in ChildSafeguarding.com communications

* Eligibility requirements apply

Recognized Company Plaque
Recognized School Banner
Recognized Company Small QR - Example

Trusted Results


Who is behind ChildSafeguarding.com?

Our founding team has decades of international experience in EdTech and eLearning. We have worked with schools, governments, and companies to develop content and products that leverage technology for learning. We have worked in countries around the world. Our content partner, Chris Gould of 112 Safeguarding, has worked with schools and public agencies globally in multiple facets of Safeguarding and Child Protection.

Why do you focus on support staff and parent volunteers?

When it comes to Child Protection in a school, everyone has a role to play. However, experience has shown that Child Protection training typically focuses on teachers and leaders. We wanted to make sure all adults working in a school are Child Protection trained. We also believe that the power of eLearning can meet the learning and language needs of support staff better than repurposed materials from other sources.

What other trainings do you offer?

Our Child Protection Awareness Course is our only current course offering. However, it is available in multiple languages.

Are you able to help us with other Child Protection matters?

We offer several free Child Protection resources that you can access on our webpage. For specific questions, we recommend you visit 112 Safeguarding or reach out to Chris Gould directly.

Are you a non-profit organization?

No. We are a socially-focused commercial enterprise. Organizations are asked to pay for the course, but the learners and children themselves will not be asked to pay. These funds help our growth and global reach, allowing us to help as many people as we can worldwide. Also, we are committed to donating a portion of our revenues to child abuse victims organizations.

How do I ensure staff employed by my vendors are trained?

We serve school vendors as well as schools. School vendors can create accounts on our system, buy seats, and administer the course to their employees. Vendors can also connect to schools in our platform so their employees will receive the same customized reporting information as school employed staff and the school will see these vendors employees have taken the course on their dashboard. Vendors also have the option of taking a version of the course with generic reporting information. In this case, schools can request Certificate Codes from the vendor staff that can be authenticated using our verification system.

Can people other than support staff take the course?

Our Child Protection Awareness Course was written primarily for support staff and parent volunteers in schools. It can be used for other adults working in the school under certain conditions. It is not intended for students, parents, or short-term visitors.


Please download our “Who We Train” document or visit our resources page to learn more about Child Protection training.

Which languages can a learner use?

For schools, learners can use any language available on our system. They will be presented with a language based on the Course Code they use to access the system. From here they can change to another language prior to starting the course.


For vendors and individuals, learners can use any language that has been added to the dashboard. Any language can be added to the dashboard by the account administrator.

What happens if a learner starts the course multiple times?

Each time a learner starts the course a session is initiated and a seat is reserved. If a learner starts the course multiple times, the extra sessions can be terminated in the Learner section of the dashboard. Once terminated, these seats are no longer reserved and are available for others to use. Terminated sessions cannot be resumed.

How long does a learner have to complete the course?

Learners have 14 days from the moment they start the course to complete it. If they do not finish in that time, their session will be timed out. Timed out sessions act the same as terminated sessions where the reserved seat is returned as an available seat and the session can no longer be resumed.

What do I do if I need a language that is not offered?

We are constantly producing new language versions of our course. Please contact us if you have a specific language request.

Are we required to register an account on the platform?

For schools, vendors, or individuals purchasing or administering the course, a registered account is required. This allows the organization or individual to manage learners, languages, and transactions.


Learners do not register on the platform. They will self-identify through the course entry page.

Which languages can we use with our learners?

There are no limitations to the languages that can be used on the system. Customers can use any language available on the system and in any quantity. Once a learner starts the course in a language they cannot change.

What happens if a learner loses his/her Learner Code?

All active Learner Codes can be accessed in the Learner section of the dashboard by the account administrator. The code can be downloaded or copied and then shared with the learner so he/she does not lose any progress.

How many people can administer the platform?

At this time, the platform only allows one administrator per account.

What data can be accessed?

The Seats & Languages page provides information on seats purchases, completed, in-progress, and available.


The Learner page of the dashboard provides data on learners and their sessions. This information gives a detailed overview of learners and their certification. The data can be downloaded to CSV.


The Recognition page details requirements for our Recognition Program. This page will show collaterals, links, and expiration information for Recognized Organizations.


The Manage Account page will provide access to all account and organization information, customized reporting information, and transaction details that can be printed.

Do you offer How To videos?

Yes, we have a full series of How To videos that show you how every aspect of the course and platform work.

Click here to watch the series.

What payment methods do you accept?

We accept credit cards and bank transfers.

Formal quotes and invoices are available upon request. Please contact us if you need a quote or invoice.

What are your payment policies?

We require that seats are purchased in advance of usage. The seats purchased on our system do not expire and can be used at any time.


Seats that are purchased through using credit directly through the dashboard are available immediately.


For purchases made via invoice, either bank transfer or credit card, full payment must be received prior to seats being allocated.

What currencies do you accept?

We only accept United States dollars (USD).

Do I have to buy the course for my vendors?

School vendors can register, purchase seats, and administer the course to their own employees. They can connect to schools through the platform so their employees get correct reporting information and so schools can see who has taken the course.


Some schools choose to simplify the process by buying additional seats to cover their vendor employed staff. In this case, they can pass the cost to the vendors in their contracts.

What are your prices?

We sell our course in packages of seats. The per seat cost varies based on the number of seats purchased. We offer the same pricing terms to all organizations we serve. The per seat cost for our most popular package is USD$15 per seat.

We have enterprise pricing options available. Contact us for a formal quote or price list.

Can I buy seats now?



Click here to buy seats now.


You can also buy seats directly on the platform. Please register or login and then click Purchase Seats.


Learn more about ChildSafeguarding.com with a personal demo from our customer support team.

What Customers Say About ChildSafeguarding.com

Chairperson,Association of National and Private Schools

“ChildSafeguarding.com offers something that is international (multiple languages), seamless to implement, and vital for the community. A perfect combination.”