General Reporting Information

The information on this page is publicly available Child Protection reporting information for each country.

Before reporting a child protection concern or disclosure to the authorities in your country, check that the information or evidence you have meets the threshold needed in order for authorities to take action.

If you any doubt whether you should, consider contacting a Child Protection expert or similar local, national or international consultant who can assist you in making that final decision.

Brunei

Support for the public (including children) via a 24 hour hotline Talian ANAK 121 to report child abuse or neglect or to seek advice or counselling

The Welfare Helpline 141 is a 24-hour hotline. Helpline 141 handles reports involving women and children, receiving calls specifically in cases of abuse, neglect, protection, exploitation, and family problems.

In an emergency, the Police can be contacted on 993

Non emergency, contact Police on  +673 245 9500

Child Protection Units to be set up in each of the four Ministry of Health (MoH) Districts from 2020

 

China

Local community office of government 

    • (Jiedao banshichu, 街道办事处)

Police Emergency 110

Department of Legal Aid & All-China Women’s Federation Hotline: 12338

Local Police

Local Community Watchman

 

Hong Kong

Family and Child Protective Services Units of Social Welfare Department

Social Welfare Department Hotline: 2343 2255. 

Emergency Services (inc. Police): 999

Police Hotline: 2527 7177

 

Indonesia

Indonesian National Police (locally known as Kepolisian Negara Republik Indonesia ‘POLRI’): Tel: Emergency 110 or 112 from mobiles or non-emergency (+62) 021-721800

Komisi Perlindungan Anak Indonesia (KPAI) the Indonesian Child Protection Commission – an organization that intervenes and advocates for children’s rights: Tel: (+62) 021-31901556

 

Malaysia

Any person who has knowledge of, or a suspicion that, a child is suffering harm or is at risk of significant harm from abuse or neglect should inform the Child Protector (Jabatan Kebajikan Masyarakat, JKM, officer “Pelindung”) report to the police or send the child to your nearest hospital. 

The public can lodge reports at any police station or call the 24-hour hotline number via Talian Kasih at 15999.

Reporting Child Abuse: http://www.myhealth.gov.my/en/reporting-child-abuse/

In an emergency call 999 or 112 from your mobile.

Tourist Police Hotline Tel: 03 2149 6590; Enquiries Tel: 03 2149 6593

 

Singapore

To report concerns over a child’s safety, the public can dial MSF’s Child Protective Service Helpline (1800 777 000).

Reporting of Suspected Child Abuse: https://www.msf.gov.sg/policies/Strong-and-Stable-Families/Supporting-Families/Family-Violence/Pages/Child-Abuse.aspx

For sexual abuse, AWARE’s SACC helpline is 6779 0282.

Please call the police at 999 immediately if the child’s life is in danger or 112 from mobile phones.

Non-Emergency police hotline 1800 255 0000.

 

Taiwan

  • Police

Non-Emergency online reporting: https://mybike.tcpd.gov.tw/fronttcpd/ap/CaseAdd.aspx

Emergency: Tel 1-1-0 Hotline

The Foreign Affairs Police (FAP), part of the National Police Agency (NPA) tasked with assisting foreigners in distress or requiring assistance, has English-speaking officers at all major police precincts during normal working hours. The FAP also maintains a 24-hour service center that is staffed by English-speaking officers. Contact information is as follows: Taipei: (02) 2556-6007; Kaohsiung: (07) 281-5019; all other areas within Taiwan: (02) 2394-0238.

  • Ministry of Health & Welfare 

Report suspected child abuse by calling the “113” hotline, using the social safety net mobile app, or visiting its Website: www.mohw.gov.tw

 

To request reporting information from countries not included in this list, please contact us.