How We Use Codes uses two types of codes to give learners access to the course:

Course Codes – Codes to begin the course. (e.g. CA1B2C3)

Learner Codes – Codes issued to learners after they begin the course that allows them to resume when paused or to access their certifcate once completed. (e.g. LD4E5F6)

Course Codes

When you buy seats for the course or add additional languages and/or connections, you will be issued with Course Codes.

Learners use these codes to begin the course.

When used to begin the course, Course Codes tell our system to use the following information with the learner: your organization, language of instruction, and connection or generic course information (only for Vendors and Individuals)

Course Codes are provided:

A link that will take learners directly to beginning of the course

Via QR Code
When scanned will take learners directly to the beginning to the course


Important Notes About Course Codes:

You will distribute the same Course Code to multiple learners.

For example, you will use the Course Code that corresponds to Mandarin (Simplifed) and the British American International School for all learners who speak Mandarin (Simplifed) that work at that school.

Course Codes only begin the course.

Please instruct your learners to only use the Course Code to begin the course, not to continue it if they pause or lose connection. They will use their Learner Code for this.

Learner Codes

Once a learner has begun the course, the system will issue a Learner Code.

Learner Codes allow learners to resume the course without losing progress. The code is presented in the upper right corner of the learner experience. It works as either a URL or a QR code

Learner Codes tell our system the following information: your organization, language of instruction, connection or generic course information (only for Vendors and Individuals), learner’s name, and progress or completion.

Important Notes About Learner Codes

  • Learner Codes are unique for each session of the course
  • Learner Codes convert to Certificate Codes upon completion
  • Once a Learner Code is issued, it cannot be changed
  • You can recover lost Learner Codes in the Learner section of the dashboard